WELCOME TO THE VIA DOLCE TEAM!

THE WORD "RESTAURANT" IS DERIVED FROM THE EUROPEAN TERM "TO RESTORE ONES'S SPIRITS"

no one knows that you're new, so be confident, walk with a fast pace and SMILE!

EMPLOYMENT & TFN FORMS

once completed, email forms to viadolcecanberra@gmail.com

subject ***new via dolce staff***

1) VIA DOLCE EMPLOYMENT FORM2) TAX FILE NUMBER DECLRATATION FORM

STAFF INDUCTION GUIDELINES

HERE YOU WILL FIND HOW TO'S, DO'S & DONT'S AS WELL AS PERKS / ENTITLEMENTS

SEE THE GUIDELINES

CLOSE CHECKLIST

IT'S SO IMPORTANT TO COMPLETE THIS CHECKLIST NIGHTLY AS PREPERATION FOR THE NEXT DAY

IF YOU HAVE ANY SUGGESTIONS LET US KNOW

CLOSE CHECKLIST PDF

IMAGES AND VIDEOS TO HELP YOU

USE THE VIDEOS AS A GUIDE TO CARRYING GLASSWARE AND PLATES.

PLEASE PRACTICE AT HOME AND BE READY, WILLING AND ABLE TO CARRY 3 AND 4 PLATES AT ONE TIME WHILE BEING AN EFFICIENT AND DYNAMIC TEAM MEMBER

HOW TO WEAR THE UNIFORM

UNIFORMS ARE TO BE CLEANED, IRONED AND WRINKLE FREE FOR EACH DAY.

APRONS MUST BE KEPT CLEAN AND WHITE SHIRTS MUST BE WHITE, NOT FADED OR OLD SO THEY PRESENT GREY/OR BLACK

BLACK TROUSERS MEANS BLACK TROUSERS, NOT JEANS, NOT LEGINS


USE DEODORANT AND SHOWER DAILY TO AVOID BAD ODORS.

NEVER CHEW GUM

KEEP SHIRTS TUCKED IN, TOP SHIRT BUTTON DONE UP AND TIES TIGHT AROUND THE NECK - SEE IMAGE

MAINTAIN THE UNIFORM BY SPORTING PLAIN BLACK, RUBBER SOLED SHOES AND BLACK TROUSERS

***WARNING***

EMPLOYEES WHO REPORT TO WORK WITH DIRTY, CREASED, OR UNTIDY UNIFORMS WILL BE SENT HOME. CONTINUED NON-COMPLIANCE MAY RESULT IN TERMINATION.

HOW TO WEAR YOUR HAIR

LONG HAIR IS TO BE COMPLETELY TIED BACK AND TIED IN A TOP BUN TO AVOID CONTAMINATION- SEE IMAGE.

IF YOUR HAIR REQUIRES ATTENTION, GO TO THE BATHROOM ANDATTEND TO IT THERE, NEVER IN FULL VIEW OF THE CUSTOMER AND CERTIANLY NOT IN FOOD PREPERATION AREAS

HOW TO PALCE SPOON ON COFFEE CUPS

ALWAYS PLACE THE TEASPOON TO THE RIGHT WHILE THE HANDLE IS ON THE RIGHT - SEE IMAGE

PLACE THIS IN FRONT OF THE CUSTOMER SO THE HANDLE IS ON THIER RIGHT HAND SIDE

HOW TO SERVE SIDES OF PARMESAN CHEESE AND SIDES OF CHILLI

AFTER FILLING THE RAMAKIN WITH PARMESAN CHEESE AND ONLY A QUARTER OF THE RAMAKIN WITH CHILLI, PLACE THE RAMAKIN ON A SAUCER WITH THE TEASPOON ON THE RIGHT - SEE IMAGE

HOW TO CARRY 3 PLATES

HOW TO CARRY 4 SMALLER PLATES

HOW YOU MUST POLISH CUTLERY QUICKLY AND EFFICIENTLY

HOW TO HANDLE GLASSWARE AND WATER BOTTLES

HOW TO HANDLE A FLUTE GLASS

HOW TO SCOOP GELATO

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